At Coast 67, we strive to provide a flexible and transparent booking experience. Please review our cancellation and refund terms below.

1. Cancellation Policy

If you need to cancel a confirmed direct reservation, the refund depends on how many days before your scheduled check-in date we receive your cancellation:

• 30 days or more before check-in — full refund of the amount paid
• 14 to 29 days before check-in — 50% refund of the amount paid
• 7 to 13 days before check-in — 25% refund of the amount paid
• Less than 7 days before check-in — no refund

Cancellations must be sent in writing to [email protected] and take effect on the date we receive them (Sri Lanka Standard Time, GMT+5:30).

No refunds will be issued in case of a no-show.

Reservations made through travel agents or online booking platforms are governed by that platform’s cancellation terms.

2. Refund Policy

Refunds (if applicable) will be processed to the original method of payment within 7–14 business days.

Guests are responsible for any transaction or processing fees related to refunds.

3. Amendments to Bookings

Changes to reservation dates are subject to availability and must be requested at least 5 days prior to the original check-in date.

Rate differences may apply if new dates fall under a different pricing period.

4. Early Departures

Guests departing earlier than the scheduled check-out date will not be refunded for unused nights.

5. Contact Us

If you have any questions regarding cancellations or refunds, please contact our reservations team via email at [email protected] or call us directly.

By completing a reservation, you acknowledge that you have read, understood, and agreed to the above policies.